Privacy policy

Effective Date: February 2026

Monarch Cabinets LLC ("Company," "we," "our," or "us") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, services, coaching programs, consultations, and communications (collectively, the "Services").

By using our Services, you consent to the practices described in this Privacy Policy.

1. Company Information

Business Name: Monarch Cabinets LLC

Address: 7632 Jenny Ann Dr, Charlotte, North Carolina 28216

Phone: +1 704-575-7535

Email: [email protected]

2. Information We Collect

We may collect the following categories of information:

a. Personal Information: Name, Email address, Phone number, Billing and payment details (processed securely by third-party providers), and Business or professional information voluntarily provided.

b. Communication Data: SMS messages, emails, and other communications exchanged with us; Appointment booking details and consultation notes.

c. Technical & Usage Information: IP address, Browser type and device information, Pages visited and interaction data, Cookies and similar tracking technologies.

3. How We Use Your Information

We use your information to:

Provide and deliver our Services.

Schedule, manage, and conduct consultations and coaching sessions.

Process payments and invoices.

Communicate service updates, reminders, and administrative notices.

Send marketing or promotional communications (where permitted).

Improve our website, offerings, and customer experience.

Comply with legal and regulatory obligations.

4. SMS & Messaging Compliance

By providing your mobile phone number and opting in, you consent to receive SMS or MMS messages from Monarch Cabinets LLC, which may include:

Appointment confirmations and reminders.

Service-related notifications.

Coaching and consultation updates.

Marketing or promotional messages only after explicit opt-in.

Message Details

Message frequency may vary.

Message and data rates may apply.

Consent to receive SMS messages is not a condition of purchase.

Opt-Out & Help

You may opt out at any time by replying STOP.

For assistance, reply HELP or contact us directly.

Non-sharing Clause:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Cookies & Tracking Technologies

We may use cookies and similar technologies to enable website functionality, analyze traffic and usage trends, and improve user experience. You can control cookie preferences through your browser settings.

6. Sharing of Information

We may share information only as necessary with professional advisors (legal, accounting, compliance) or government authorities when required by law. We do not sell or trade your personal information.

Mobile phone numbers, SMS consent data, and text messaging originator opt-in information are never shared with third parties or affiliates for marketing or promotional purposes.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal requirements, or resolve disputes.

9. Your Rights & Choices

Depending on your location, you may have the right to access, correct, update, or request deletion of your personal information. To exercise these rights, please contact us using the details below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

11. Children’s Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Continued use of our Services constitutes acceptance of the updated Policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: Monarch Cabinets LLC 7632 Jenny Ann Dr, Charlotte, North Carolina 28216 Phone: +1 704-575-7535 Email: [email protected]

© Monarch Cabinets LLC. All Rights Reserved.